Nuport
One fulfillment platform for online and Facebook sellers — from order to doorstep.
From order to doorstep, in one place
Bangladesh’s online and Facebook sellers are a fast-growing market: over 300,000 active seller pages, around USD 1 billion a year, and 45–60 million people online. Nuport, known for its warehouse and transport software, wanted to enter it quickly with a fulfillment product built for them.
Sellers were running their business across scattered tools
Orders arrived in Messenger, stock lived in a spreadsheet and parcels were booked with couriers by phone. Nothing was connected, so orders slipped and stock ran out without warning.
- Orders in chats
- Stock in spreadsheets
- Deliveries tracked by phone
Messenger for orders, a spreadsheet for stock, phone calls for couriers.
One flow, seven steps
Every order follows the same path, so the product follows it too.
Order created → Confirmed → Picked → Packed → Handed to the courier (3PL) → Tracked → Delivered
One status change moves an order along, for a single order or many at once.
From sketch to handoff
We had to launch fast, so every step fed the next one.
- 1SketchPaper flows of the order journey and modules, from the client briefing.
- 2Design systemColours, type and components defined once for every module.
- 3PrototypeA clickable, end-to-end Figma prototype with every module connected.
- 4TestSessions with sellers, plus research into how they run orders today.
- 5Hand offStraight to development after testing, with specs and the design system.
It started with a feature list on paper from the client briefing. From there, every order and sales screen was wired into one clickable Figma prototype that went to sellers for testing.
A design system built to scale
A shared foundation for every module: five semantic colour ramps (primary, success, caution, error and neutral), an Inter type scale from headline to caption, and a component library in four sizes (64, 56, 48 and 40 px).
Design and engineering worked from one source of truth, so new modules stayed consistent and moved from design to build faster.
Seven modules, one dashboard
Each module owns one part of the job, and all seven share the same order data — so a sale updates stock, the courier and the customer at once.
The two journeys sellers repeat all day
Creating an order and adding a product happen many times a day, so both are short and guided. Hover the numbers to see how each screen works.
Everything around the order
Customers, delivery partners and stock sit one click away from any order. A new customer is saved in seconds, each courier can be switched on or off, and every product shows whether it is live.
Tested before it was built
Because sellers and clients used the prototype before development, the team went straight to handoff after testing, with fewer surprises in the build.
What I learned
Small sellers have no time for training, so every screen has to explain itself. Sketching first and testing a full prototype let us launch fast without guessing, and the design system made each new module quicker than the last.
