Shomitro Kumar Ghosh

Product Designer · New York

NextBite

A Michigan restaurant’s own ordering system — designed and built with Claude.

RoleProduct designer & builderOct — Nov 2026
ScopeCustomer websiteKitchen tablet appOwner admin
IndustryRestaurantOnline ordering
Built withClaude (Anthropic)Warren, Michigan
NextBite — website, phone ordering, cart and the kitchen orders board
Overview

A Michigan restaurant’s own ordering system

NextBite serves smash burgers, wings and peri chicken in Warren, Michigan. I designed and built its own ordering system — a customer website, a tablet app that rings in the kitchen and an admin for the owner — working with Claude from the first sketch to working code.

/02.

What the restaurant needed

Guests should order directly, and the kitchen should handle every order in one place — quickly, and without mistakes.

Order directA fast website of its own, so guests don’t need a delivery app.Shomitro
Never miss an orderThe kitchen has to notice new orders, even in a rush.Shomitro
Handle the unexpectedSold-out dishes, changes and late pickups without phone calls.Shomitro
One view for the ownerOrders, menu, deals, customers and staff together.Shomitro
/03.

Research with Claude as a partner

I used Claude to speed up research while keeping every decision grounded in how a small, busy kitchen really works.

01
Menu into dataThe paper menu became structured data — 36 dishes in 8 categories, with options and allergens.
02
Patterns worth keepingCompared how leading ordering apps handle carts, add-ons and tracking, and kept only what fits one restaurant.
03
Edge cases firstListed what goes wrong — sold out mid-order, nobody answers, a card fails — and designed an answer for each.
04
Words for a loud kitchenShort, big labels that staff can read at arm’s length.
/04.

From sketch to working product

With Claude, paper ideas became working prototypes the same day, so every flow was tried on a real phone and tablet before it was final.

  1. 1SketchPaper flows for guests, the kitchen and the owner.
  2. 2PrototypeClaude turned sketches into clickable screens the same day.
  3. 3TestReal orders on a real tablet with the owner and staff.
  4. 4BuildOne web app with live data shared by all three sides.
  5. 5Launch prepPayments, hosting and the nextbites.co domain come next.
/05.

A menu that makes you hungry

A bold, dark website with the full menu and photos, allergen and diet filters, hours that show whether the kitchen is open now, free delivery on orders over $200 within 10 miles, and rewards for regulars.

Customer website

The whole homepage — it scrolls by itself. Click to open it full size.

NextBite website — full homepage with menu, deals, rewards and catering
/06.

Order in a minute

Pick a dish and its options while allergens update live, add a side, pay with Apple Pay, then follow the order from Received to Ready.

NextBite on a phone — homepage
Home
NextBite on a phone — Bacon Lovers with options and allergens
Dish & allergens
NextBite on a phone — add fries, a drink or dessert
Add-ons
NextBite on a phone — checkout with pickup and Apple Pay
Checkout
NextBite on a phone — live order tracking
Live tracking
/07.

When an order comes in, the kitchen hears it

A new order fills the tablet and plays a bright chime that repeats until someone answers — loud enough for a busy kitchen. One tap accepts it, ready times move by 5 minutes, and each order slides from New to Preparing to Ready. If nobody answers within a minute, the order cancels and the guest is refunded.

NextBite restaurant app — full-screen ringing new-order alert
NextBite restaurant app — accept or can’t accept, with swap
NextBite restaurant app — orders board: new, preparing, ready
01 It rings02 Answer in one tap03 Every order in its column
/08.

Out of stock? Ask, don’t cancel

When a dish runs out, staff suggest a swap at the same price. The guest approves it on their phone within a minute — or removes it and gets a refund. No phone calls.

Swap approval

The kitchen suggests, the guest decides.

NextBite food ordering app — menu item details and account with order tracking
/09.

Everything the owner needs, in one place

Orders by date with daily sales, the menu and photos, checkout add-ons, deals and coupons, catering requests, customers and rewards, and staff schedules with payroll.

NextBite admin — orders with daily sales
Orders
NextBite admin — menu with stock toggles and checkout add-ons
Menu
/10.

Built, tested and ready to launch

The whole system works end to end in test mode. Real payments, hosting and the nextbites.co domain are the last steps before it goes live.

Connected apps
0Website, kitchen tablet and owner admin.
Dishes online
08 categories, with options and allergens.
To answer an order
0 minThen it cancels and refunds the guest.
Live data source
0A change in one app shows up in all three.
/11.

What I learned

Working with Claude changed my role from handing off designs to shipping a product. AI made research, prototyping and building much faster, but the important calls were still design calls: what a cook can read at arm’s length, how loud an alert should be, and what to do when something runs out. I now prototype in code from day one and put it in front of real people sooner.

More work

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